Friday, September 19, 2008

Product Review: Omega Massage's OM-510 Prestigio Massage Chair

By James Knolan


The Prestigio massage chair is the subject of this product review. The OM-510 is made by the prestigious Omega Massage Corporation. We will submit this massage chair to a test of 5 separate categories. Each category can get between 0 and 20 points. We will look at the following areas for evaluation: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. A maximum score of 100 points is possible in this review process. We now take a look at the OM-510 Prestigio massage chair recliner.

Warranty & Customer Service: You need to take the warranty serious with massage chairs. There are complex moving parts and you can avoid costly future issues. Look at it like an insurance policy. The Prestigio comes with 5 years on the frame, 3 years covered on parts, 90 days of in home service and also 1 year of parts shipping. This is very comprehensive for the mid-tier level. Customer service is competent and responsive. We score it a 19.

Comfort & Ergonomics: Ergonomic design considerations are paramount with a luxury lounger. One must be able to relax afterall! We like the Prestigio's contoured feel of the back and how you can sink into the seat and chair back. The leg rest is comfortable and soothing. Controls are laid out well with large buttons, making it easier for the less dexterous among us. Switching to manual is two step process which takes getting used to. Overall, we score the OM-510 a 17 in ergonomics.

Ease of Use: Like any device with built in electronics, ease of use is a critical concern. A manufacturer needs to design their controls to be intuitive to use. The Prestigio has a great set of massage features built into the chair. The remote is pretty straight forward to use. It has large buttons and a backlit LCD for use in lower light settings. The LCD has icons which show exactly what massage functions are running during the programs. The only non-intuitive feature is switching from automatic programs to manual programs. This is a two step process with this massage recliner. One has to select the mode button and then select the massage technique. Most chairs allow you to select directly. This is the only issue we have seen with this remote control. Otherwise, everything is self-explanatory. Overall rating for the Omega OM-510 for ease of use is 16.

Key Features: The important features of the Omega Prestigio are the shiatsu massage and the reflexology foot massage. The shiatsu massage is a combination of kneading and tapping in the automatic program. The software program of the OM-510 drives the shiatsu style massage in the automatic programs. It is very effective in loosening up the back, shoulder and neck muscles. It is very thorough and penetrates deeply. The foot wells of this massage recliner have built in reflexology nodes. These reflexology nodes gently push up into the feet providing full body relaxation. The foot massage is done with an air compression massage which provides a firm squeeze, hold and release sequence. If you love a foot massage, this recliner has one of the best we have tried. Overall we give the Omega OM-510 a rating of 18 for its features.

Massage Therapy: This category is what the culmination of the massage chair is all about--The Massage. The OM-510 comes with 3 excellent automatic massages. This chair hits the lower lumbar better than most luxury level massagers even though it has a shorter stroke length. The shiatsu and kneading massages provide soothing relief to the neck and shoulders. The lower body is invigorated with the air massage system. This uses compression style massage to gently squeeze, hold and release the buttocks, thighs, calves and feet. This is one massage therapy arsenal. We rate the massage therapy a 19 for the OM-510 Prestigio massage chair.

How does the Omega OM-510 rate overall? Overall, our rating of the Prestigio is an 89/100. This is a very impressive chair for the mid range level. This is perhaps the most strikingly beautifully designed chair on the market. This massage chair comes with handsome varnished wood armrests and silver accents on the arm supports. It has a warm and contemporary look. Omega adds a handsome wood side table as an extra designer touches. The massage therapies are very thorough and comprehensive. The warranty coverage is terrific. The OM-510 provides for a strong massage, which can be softened with the extra back pad included with the chair. If you are looking for a mid range massage chair, this is one of the best.

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